Support
Get the support you need to get the most from Zektrx. Our UK-based team is here to help you succeed.
Help hub
Real people, real support
We aim to respond quickly
Construction software specialists
Choose what works for you
Choose a category to get the right support for your needs.
New to Zektrx? Learn the basics and set up your account.
Explore topicWatch short walkthroughs of common Zektrx tasks.
Explore topicCompare plans, prices and billing options.
Explore topicExplore the tools available for your team.
Explore topicConnect and integrate Zektrx with your favourite tools.
Explore topicGet help with technical issues or error messages.
Explore topicData protection, security and compliance information.
Explore topicExplore sample jobs, documents and team workflows in the interactive demo.
Use the status page for the latest monitored service information.
Our support team is ready to help you with any questions.
Response times vary by request priority.Support and platform assurance
Company and permission controls
TLS-protected data in transit
Additional account verification
Recorded workflow and security events
Find help with onboarding, documents and access so your team can get back to work.
Onboarding Route
Get help setting up your workspace, inviting users and starting your first job.
Document Help
Get help with RAMS, document control and exports.
Status And Recovery
Find help with service status, billing, integrations and technical issues.
