Support
Get the support you need to get the most from Zektrx. Our UK-based team is here to help you succeed.
Help hub
Real people, real support
We aim to respond quickly
Construction software specialists
Choose what works for you
Choose a category to get the right support for your needs.
New to Zektrx? Learn the basics and set up your account.
View articlesManage your account, subscription, billing and payments.
View articlesLearn how to use Zektrx features and tools effectively.
View articlesConnect and integrate Zektrx with your favourite tools.
View articlesGet help with technical issues or error messages.
View articlesData protection, security and compliance information.
View articles
Setup, onboarding and workflow walkthroughs
12:45Last updated: 2 minutes ago
Our support team is ready to help you with any questions.
Average response time: 2 hoursSupport and platform assurance
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Your data stays in the UK
Your privacy is protected
Enterprise-grade security
Support should not feel like a separate help desk bolted onto the site. These surfaces connect onboarding, documents and status recovery to the product experience customers are trying to run.
Onboarding Route
Getting Started
Document Help
How to export and share documents
Status And Recovery
Website & Application
Onboarding Route
Support feels more useful when it points from questions into the workspace, users and first workflows teams need to configure.
Support workflow anchor
Getting Started
Document Help
RAMS, document control and export questions are easier to answer when the support page shows the product context.
Support workflow anchor
How to export and share documents
Status And Recovery
Status, billing, integrations and technical support belong beside the same trust signals as the rest of the site.
Support workflow anchor
Website & Application
