Security, compliance and maturity signals for procurement-minded teams.
Zektrx is built for operational teams handling RAMS, signatures, HR records, audits and commercial workflows. This hub helps buyers quickly find the information that reduces hesitation — without fake logos or vague claims.
Trust signals
SSL secured
Encrypted connections to protect data in transit.
Company-isolated data
Workspaces separate company records by design.
Role-based permissions
Control access across office + site teams.
MFA supported
Two-part sign-in foundations for stronger access.
Encrypted storage
Documents and uploads stored on secure cloud foundations.
GDPR aligned
Clear privacy and business terms for procurement review.
Security overview
Access controls, encryption, monitoring and company-isolated workspaces designed for construction and operational teams.
Open →Compliance approach
GDPR-aligned handling, retention expectations, UK data handling notes and employee record considerations.
Open →Privacy policy
How website enquiries and workspace data are handled, and your responsibilities as the customer controller.
Open →Terms of service
Business terms for subscriptions, acceptable use, customer responsibility and platform operation.
Open →Vulnerability reporting
Responsible disclosure policy and how to contact security@zektrx.com with issues.
Open →Platform status
Uptime, incidents and maintenance communications (status provider).
Open →Incident response and operational clarity.
Construction teams run real jobs. If something goes wrong, you need a clear path to support, mitigation and communication.
Incident response approach
- ✓ We prioritise customer impact and operational continuity.
- ✓ We investigate, mitigate, and communicate as quickly as practical.
- ✓ We can provide incident summaries for affected customers when appropriate.
- ✓ Enterprise customers can request additional communications and procedures.
Backup policy summary.
Evidence and document trails are valuable. We treat platform resilience as part of the product experience.
- ✓ Backups and recovery practices are designed for cloud SaaS operations.
- ✓ Evidence, documents and audit trails are treated as high-value operational records.
- ✓ Retention expectations vary by plan (see Pricing retention notes).
Sub-processors used to deliver the service.
Zektrx relies on reputable infrastructure and service providers to operate the platform. This list is a high-level overview for trust reviews.
Vercel
Hosting and runtime for the website and services.
Supabase
Authentication, database and file storage foundations.
Stripe
Payments and subscription billing.
Sentry
Monitoring to detect and resolve errors.
OpenAI
AI-assisted document generation and automation.
Microsoft + Google
Integrations for email, calendar and storage workflows.
Autodesk APS
Industry drawing and model workflows where enabled.
Mapbox + Open‑Meteo
Mapping and weather data where enabled.